Google’s on-line commercial placement platform AdSense offers web site publishers a chance to monetize their websites and earn from their content material. AdSense mainly shows contextual advertisements which can be created in addition to paid by advertisers who wish to promote their merchandise.
To get accepted for this advert program, aside from assembly the essential phrases and situations, web site house owners are required to get their identity verified for profitable enrollment. While earlier it was once a PIN verification process, now as well as, publishers are additionally requested for a Government issued ID.
Documents accepted as proof of identity
But sadly, this verification process has reportedly been troubling a gigantic number of publishers for previous few months. Just a fast take a look at the official AdSense assist discussion board, and you will discover a giant number of queries posted relating to AdSense identity verification failure.
Complainants describe the issue saying they’ve exhausted the restrict (i.e. thrice) of identity verification, and consequently advertisements have stopped displaying on their websites. What’s regarding is that now they’re unable to seek out another methods to confirm their account.
Users mainly say after finishing the tackle (PIN) verification efficiently, whereas verifying their official paperwork as a proof of identity, the verification failed thrice.
And now they’re notified that “Your ad units aren’t displaying ads because you’ve failed identity verification. To verify your identity and resume ad serving, please contact us.”
User shared picture of notification
Some of the affected customers who contacted the corporate by filling a type say they by no means obtained any response. On the opposite and, many customers say the the shape isn’t accessible, because the web page doesn’t exist. Hence, there’s no explicit option to get in contact with the AdSense staff to get the issue resolved.
Here’s a consumer shared picture of what they get to see on accessing the shape to troubleshoot the issue:
User shared picture of web page error
Here’s how one of the affected customers phrases the issue:
The most painful half is that google adsense is just not even responding to all these complaints. Ads have been blocked from serving in my web site for shut to a few weeks now after reaching a $10 threshold. I uploaded my IDs which had been all rejected. I’ve contacted google but to response. This is the message on my adsense dashboard “Your ad units aren’t displaying ads because you’ve failed identity verification. To verify your identity and resume ad serving, please contact us.”
The consumer additional added:
How do I even contact them when if I click on Action it takes me to the funds session. I’ve been trying to find resolution to this on-line no assist. The type google adsense supplied is just not even working and individuals who accessed the shape previously complained that they had been by no means replied.
Another complainant mentioned:
I try 3 verification for my identity . Sir my identity verification on adsense failed as a result of I reached most no of try in adsense account. Even you type for verification is just not help . Please give me extra likelihood for confirm my identity . Trying time to time. Identity verification troubleshooter however web page not open pleas assist.
Affected publishers even took to Twitter to chime the identical.
Usually each time an issue will get widespread throughout the corporate boards a Google worker pitches in to shed readability. But this drawback regardless of being reported by a whole bunch is but to be addressed.
While studies proceed proliferating, sadly no workaround has come to our sight that may assist these affected. Rest assured we’re holding a tab on the matter and can replace the story as and when any new growth come to our discover.
In the meantime, when you had been additionally going through the identical issue and have figured a method out of it, be happy to share with different affected customers how you probably did it by dropping a remark beneath.
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